Privacy Policy

1. Introduction

Blueside Punta Cana (“we”, “our”, “the website”) is committed to protecting the privacy and security of our users’ and customers’ personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you browse our website or book our services.

2. Data we collect

Information you provide

• Identity & contact: name, email address, phone number.
• Booking details: service selected, dates, number of adults/children/passengers, pickup locations, notes and preferences.

Payment data

• Where PayPal is used, payments are processed by PayPal. We do not store full card details on our servers.

Technical data

• Device/browser information and basic usage data (e.g., pages visited) may be collected via analytics tools.

3. How we use data

• To process and confirm bookings and provide the services you requested.
• To communicate with you (email/phone/WhatsApp) about your booking, logistics and support.
• To improve our website, services and customer experience.
• To comply with legal and accounting obligations when applicable.

4. When we share data

We do not sell your personal data. We may share information only when necessary to deliver the service, for example:

• Service providers: guides, drivers, transport operators or suppliers to fulfill your booking.
• Payment processors: e.g., PayPal for secure payment processing.
• Legal requirements: when required by law or to protect our rights.

5. Data security

• We use security measures appropriate for the nature of the data, including access restrictions.
• We use HTTPS/SSL where available to protect data in transit.
• We limit access to personal data to authorized personnel only.

6. Retention

We keep personal data only as long as needed to provide services, meet legal obligations, resolve disputes and enforce agreements. Retention periods may vary depending on the type of data and operational/legal requirements.

7. Your rights

Depending on applicable law, you may have rights to access, correct, delete or restrict the processing of your personal data. To request assistance, contact us using the details below.

8. Cookies & analytics

We may use cookies and analytics tools (e.g., Google Analytics) to understand how visitors use the website and to improve content and performance. You can manage cookies via your browser settings.

9. Minors

Our services are not intended for children to book independently. Minors must be accompanied by an adult for services where applicable.

10. International transfers

We operate primarily in the Dominican Republic, but customers may be located internationally. When international transfers occur, we apply reasonable safeguards to protect personal data.

11. Changes

We may update this Privacy Policy from time to time. The “Last updated” date will change accordingly. Continued use of the website after changes are published constitutes acceptance of the updated policy.

12. Contact